Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife)

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Key details

About the Resort

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686

Close to Alcala Beach

Perfect

8.2

8.0

/10

3.7

4.1

Loved by guests

Lovely pool area
Spacious rooms
Comfortable beds
Excellent customer service
Amazing evening shows
Friendly staff

"The deluxe room was terrific, and we had a ground-floor room with a terrace and a Bali Bed outside."

Jemma from Australia

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"Heated swimming pool near the family area was superb, our youngest isn't a fully confident swimmer and this was good enough."

Jose B

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"Excellent hotel. Friendly staff and top facilities with large outdoor infinity pool."

Nimalan

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Location

Gran Meliá Palacio de Isora is located on the stunning shores of the Atlantic Ocean and at the foot of Mount Teide. This prime location provides guests with magnificent views of both the ocean and the mountain. The resort offers direct beach access for a true seaside experience.

Accommodation

The hotel offers a diverse selection of rooms and suites catering to various preferences. Among these, the RedLevel Villa with Private Pool spans 600 m² and features a heated swimming pool, a private garden, and a spacious loft-style room. Family accommodations include the Deluxe Family Room, which comes with a sofa bed and modern bathroom amenities.

Dining

Dining options include a variety of on-site restaurants such as La Terrasse by Jorge Peñate, offering gourmet cuisine with ocean views. L'Olio presents Italian dishes situated alongside the ocean, while Nami Asian Bistro serves contemporary Asian fusion cuisine. Guests can also enjoy light meals at Areia Beach Bar or indulge in Basque and American meats at Duo Steakhouse.

Wellness

The YHI Spa spans 2000 m², offering a range of services designed to restore balance and well-being. Guests can experience treatments utilizing high-quality products, including therapeutic massages and beauty treatments. The spa also features a thermal circuit for relaxation and rejuvenation.

Family and Kids

Gran Meliá Palacio de Isora ensures a family-friendly atmosphere with dedicated kids clubs and activities. Family Rooms are equipped to accommodate guests of all ages, while the hotel provides special amenities for children. The outdoor pool area includes fun slides and various entertainment options for younger guests.

Highlights

Location: Beachfront hotel with magnificent views of the Atlantic Ocean and Mount Teide

Accommodation: RedLevel Villa with Private Pool

Dining: La Terrasse by Jorge Peñate specializes in gourmet cuisine

Wellness: YHI Spa offers 2000 m² of relaxation facilities

Family: Dedicated kids club and family-friendly rooms

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Highlights from guests

Children's AmenitiesKids' Paradise

The pirate-themed pool captivated our children. Giant dinosaurs walked past during lunch, playing the Jurassic Park theme.

Oliver from Australia

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DiningA la carte quality

The buffet was top-notch! A la carte restaurants offer quality food. We loved the Italian and Asian options.

Mei from China

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Sports & FitnessFitness Activities

There's a well-equipped gym. We enjoyed fitness activities and the several pools to choose from.

Hans from Sweden

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Room FeaturesStunning Suite

Our master suite was immaculate! The huge bathroom included his and hers sinks, a jacuzzi and walk-in showers.

Isabelle from France

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Front Sea View

2 persons

48 m²

2 Single beds

Shower

Bathtub

room details

Deluxe Room Partial Ocean View

2 persons

54 m²

2 Single beds

Shower

Bathtub

room details

Red Level Suite Ocean View

2 persons

68 m²

1 King-size bed

Shower

Coffee machine

room details

Red Level Master Suite 2 Bedrooms Ocean View

2 persons

116 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Hiking
Cycling
Tennis court
Golf course
Table tennis
Archery
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Public Bath
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Bedroom

Pillow menu

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

Gran Melia Palacio De Isora Resort & Spa offers an extraordinary culinary palette, featuring an array of theme restaurants and bars that invite guests to indulge in unique global cuisines. With inviting atmospheres and personalized service, each dining option presents its distinctive charm, making it a delightful experience for every palate.

Gran Melia Palacio De Isora Resort & Spa Alcala Restaurant photo Restaurant at the Hard Rock Hotel

Gran Melia Palacio De Isora Resort & Spa Alcala Restaurant photo The Beach Club

Pangea Food Market

International with vegetarian and gluten-free options

Ambiance

Family friendly, modern design

Key Offerings

A vibrant selection of dishes from various culinary traditions, perfect for breakfast, lunch, or dinner.

Reservation

Not needed

Open daily for breakfast from 07:00 - 10:30 and dinner from 18:30 - 22:00

Nami Asian Bistro

Asian fusion featuring Chinese, Indian, Japanese, and Thai dishes

Ambiance

Modern setting with a relaxed vibe

Key Offerings

A diverse menu featuring a blend of Asian flavors, open exclusively for dinner.

Reservation

Recommended

Open daily for dinner

Oasis Mediterranean

Mediterranean and Spanish dishes

Ambiance

Family friendly, modern atmosphere

Key Offerings

Savor fresh Mediterranean flavors during lunch and dinner, complemented by a lovely setting by the pool.

Reservation

Not needed

Open daily for lunch and dinner

Agave

Mexican cuisine

Ambiance

Family friendly, modern environment

Key Offerings

Enjoy a variety of tantalizing Mexican dishes in a laid-back atmosphere, available for lunch and dinner.

Reservation

Not needed

Open daily for lunch and dinner

L'Olio Trattoria & Pizza Bar

Italian with a focus on pizzas

Ambiance

Family friendly, modern dining space

Key Offerings

Relish authentic Italian flavors, including delicious pizzas, during dinner.

Reservation

Recommended

Open daily for dinner

Dúo Steakhouse

Classic steakhouse

Ambiance

Sophisticated dining space

Key Offerings

Indulge in expertly grilled steaks and a classic steakhouse experience, exclusively for dinner.

Reservation

Recommended

Open daily for dinner from 18:00 - 21:30

Location

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686

Map view

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686

City landmarks

Square

Playa de Alcala

690 m

Landmark

Punta de Alcala

920 m

Landmark

Alcala Beach

730 m

Nature reserve

Charco Alcala

750 m

Landmark

Punta Blanca

1.5 km

Bay

Callao Chico

1.7 km

Beach

Arena Beach

2.9 km

Beach

Playa de los Gigantes

4.8 km

Landmark

Cueva Del Polvo

2.4 km

Landmark

El Mirador Archipenque

4.0 km

Landmark

Urban Gym Maspalomas Athletic Center

2.9 km

Landmark

Cueva la Vaca

2.9 km

Landmark

Parroquia San Juan Bautista

3.0 km

Night club

Discoteca El Granero

3.0 km

Beach

Playa San Juan

3.2 km

Winery

Restaurante Flor del Drago

3.1 km

Landmark

Los Gigantes

4.2 km

Landmark

Horno de cal

3.4 km

Landmark

Escultura Alcaravan

3.4 km

Square

Plaza Publica de Puerto de Santiago

3.5 km

Museum

Museo del Pescador

3.7 km

Beach

Playa Chica

3.8 km

Landmark

Vigilia Park Apartments

4.0 km

Landmark

Playa de Santiago

3.8 km

Landmark

Sable tenerife

3.8 km

Landmark

Gomera

3.9 km

Landmark

Mora Club la Noche

4.0 km

Landmark

Charco del Tancon

4.2 km

Landmark

Shopping Center

4.0 km

Nearby

Beach

Playa La Jaquita

480 m

Restaurants

La Querencia De Domingo

260 m

Calle Marruecos 2

Toni's Restaurant

460 m

Avenida Pescadores 49

Tres Raices Alcala S.l

390 m

Calle los Chorrillos 12

Gastrotapas

540 m

Plaza Del Llano la Plaza

tasca tu rincon alcala

570 m

Plaza de Alcala

Explore Alcala (Tenerife)

Local Highlights

Playa La Jaquita

6 minutes walking

A serene beach known for its calm waters, perfect for families and swimming. Ideal spot for sunbathing and relaxation.

Playa de Alcala

9 minutes walking

A picturesque beach with golden sands, ideal for a swim or sunbathing. Local cafés serve fresh seafood along the shore.

Punta de Alcala

11 minutes walking

A stunning viewpoint offering panoramic ocean views; perfect for a peaceful stroll while enjoying the sunset.

Puerto Deportivo Los Gigantes

5-minute drive

A lively marina featuring sailing, water sports, and restaurants, with breathtaking views of the cliffs nearby.

Water Sports at Playa de Alcala

9 minutes walking

Thrilling water sports like jet skiing and paddleboarding are available. Rentals nearby make it easy for all skill levels.

Guided Nature Walks

5-minute drive

Relaxing guided walks through local nature trails highlight indigenous flora. Tours are available by reservation only.

Yoga Sessions on the Beach

9 minutes walking

Rejuvenating open-air yoga sessions by Alcala beach, suitable for all levels. Check schedule for seasonal classes.

La Querencia De Domingo

4 minutes walking

Charming local restaurant featuring Canarian dishes with fresh ingredients; reservations recommended for dinner.

Gastrotapas

7 minutes walking

Cozy tapas bar offering creative small plates; known for its vibrant atmosphere and extensive local wine selection.

Tres Raices Alcala S.l

5 minutes walking

Delightful eatery specializing in traditional Spanish fare. Family-friendly with vegetarian options available.

Discoteca El Granero

10-minute drive

Vibrant nightclub with live DJs and themed nights, perfect for couples and friends looking for nightlife excitement.

Live Music at La Querencia

4 minutes walking

Offering regular live performances, this spot creates an inviting atmosphere for a relaxed yet lively night out.

Getting around

City Centre

Alcala (Tenerife)9 min · 700 m

Airports

Tenerife Sur (TFS)57 min · 37.4 km

Tenerife Norte (TFN)152 min · 100.9 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Russian

Number of floors:

Number of rooms:

Former name

gran melia tenerife

Questions of the users

About Gran Melia Palacio De Isora Resort & Spa

Are the family and children's pools heated for a comfortable swim?

18 November 2024

Both the family pool and children's pools are heated to maintain a temperature between 26 and 28oC, ensuring a pleasant swimming experience throughout your stay.

What are the main offerings of the all-inclusive package?

02 January 2025

The all-inclusive package covers breakfast, sweet and salty snacks, lunch, dinner, and beverages throughout the day, enhancing your dining experience at the resort.

Which beverages can I enjoy as part of the all-inclusive service?

22 February 2025

The all-inclusive option includes a variety of drinks such as cocktails, spirits, beers, wines, and soft beverages. There are also milkshakes, smoothies, slushes, and ice cream available to indulge in.

How can I get to the Gran Meliá Palacio de Isora from Tenerife North Airport, and what will it cost roughly?

15 April 2024

Travelers can opt for a taxi, which costs around €130 to or from Tenerife North Airport, or arrange for a private transfer for approximately €160.50 for up to four persons.

Is there paid parking available at the hotel?

24 March 2025

There is underground parking available for guests at a cost of €12 per night, providing convenience during your stay.

I have a younger child. Can I book a room in the Red Level area?

30 July 2024

Access to the Red Level area is limited to adults aged 16 and older, so it may not be suitable for guests traveling with younger children.

Are there villas with private pools available for guests?

12 November 2024

Yes, the resort offers villas that come with their own private pool, providing an exclusive and luxurious accommodation option.

Can a cot be provided for my room for our infant?

19 September 2025

Cots can be arranged for your accommodation upon request, ensuring comfort for families traveling with little ones.

Are children allowed in the indoor pool, and are there specific hours for them?

27 August 2024

Children aged 5 years and older can access the spa and indoor pool during designated family hours from 10:00 to 10:50 and 11:00 to 11:50, subject to an additional charge.

How easy is it to book day tours without renting a car or using a taxi?

1 June 2025

There are various options for day tours available directly at the resort, and the Guest Experience Department can assist you in choosing suitable activities and companies.