Are the family and children's pools heated for a comfortable swim?
18 November 2024
Both the family pool and children's pools are heated to maintain a temperature between 26 and 28oC, ensuring a pleasant swimming experience throughout your stay.
75 photos
Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife)
230US$
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Key details
About the Resort
Avenida Los Oceanos, S/N,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
- Close to Alcala Beach
Great
8.3
8.0
3.6
4.1
Loved by Gran Melia Palacio De Isora Resort & Spa guests
"The deluxe room was terrific, and we had a ground-floor room with a terrace and a Bali Bed outside."
"Heated swimming pool near the family area was superb, our youngest isn't a fully confident swimmer and this was good enough."
"Excellent hotel. Friendly staff and top facilities with large outdoor infinity pool."
Location
Gran Meliá Palacio de Isora is situated on the shores of the Atlantic Ocean and at the foot of Mount Teide. Direct beach access offers guests an immediate connection to the stunning natural beauty of Tenerife. This prime location allows for breathtaking views of both the mountains and ocean.
Rooms
The hotel offers a variety of beautifully appointed rooms, including Deluxe Rooms with partial and front ocean views. Unique accommodations such as the
Wellness
YHI Spa is spread over 2000m² and includes a thermal circuit designed to restore balance and well-being. Spa treatments and services are offered in a serene environment, providing relaxation and rejuvenation. Guest experiences can be customized with various wellness programs and therapies.
Dining
Gran Meliá Palacio de Isora features an array of dining options, including
Family-Friendly Amenities
The hotel offers family accommodations with spacious rooms and engaging activities for children at the kids club. Families can enjoy access to a pool with slides, ensuring fun for all ages. Special services, such as babysitting, enhance the experience for guests traveling with children.
Highlights
Location: beachfront hotel .
Rooms: RedLevel Villa with Private Pool .
Wellness: Spa by Clarins .
Dining: La Terrasse by Jorge Peñate .
Family-friendly: Family Rooms .
“The resort excels with its extensive grounds and Europe's longest saltwater infinity pool, creating a visually stunning and relaxing environment. With diverse dining options, including Mediterranean and Asian cuisines, satisfy varied palates. I think it's a great base for families and couples seeking both relaxation and access to Tenerife's natural beauty.”
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Select your room type
Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Family
2 persons
585 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Suite
2 persons
840 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Two-Bedroom Master Suite
2 persons
1425 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Room
2 persons
585 sq. feet
2 Single beds
Shower
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Hiking
- Cycling
- Tennis court
- Golf course
- Table tennis
- Archery
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Bedroom
- Pillow menu
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
Gran Melia Palacio De Isora Resort & Spa offers an extraordinary culinary palette, featuring an array of theme restaurants and bars that invite guests to indulge in unique global cuisines. With inviting atmospheres and personalized service, each dining option presents its distinctive charm, making it a delightful experience for every palate.
Pangea Food Market
International with vegetarian and gluten-free options
Ambiance
Family friendly, modern design
Key Offerings
A vibrant selection of dishes from various culinary traditions, perfect for breakfast, lunch, or dinner.
Reservation
Not needed
Open daily for breakfast from 07:00 - 10:30 and dinner from 18:30 - 22:00
Nami Asian Bistro
Asian fusion featuring Chinese, Indian, Japanese, and Thai dishes
Ambiance
Modern setting with a relaxed vibe
Key Offerings
A diverse menu featuring a blend of Asian flavors, open exclusively for dinner.
Reservation
Recommended
Open daily for dinner
Oasis Mediterranean
Mediterranean and Spanish dishes
Ambiance
Family friendly, modern atmosphere
Key Offerings
Savor fresh Mediterranean flavors during lunch and dinner, complemented by a lovely setting by the pool.
Reservation
Not needed
Open daily for lunch and dinner
Agave
Mexican cuisine
Ambiance
Family friendly, modern environment
Key Offerings
Enjoy a variety of tantalizing Mexican dishes in a laid-back atmosphere, available for lunch and dinner.
Reservation
Not needed
Open daily for lunch and dinner
L'Olio Trattoria & Pizza Bar
Italian with a focus on pizzas
Ambiance
Family friendly, modern dining space
Key Offerings
Relish authentic Italian flavors, including delicious pizzas, during dinner.
Reservation
Recommended
Open daily for dinner
Dúo Steakhouse
Classic steakhouse
Ambiance
Sophisticated dining space
Key Offerings
Indulge in expertly grilled steaks and a classic steakhouse experience, exclusively for dinner.
Reservation
Recommended
Open daily for dinner from 18:00 - 21:30
Gran Melia Palacio De Isora Resort & Spa Location
Avenida Los Oceanos, S/N,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
Map view
Avenida Los Oceanos, S/N,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
City landmarks
Square
Playa de Alcala
2300 ft
Landmark
Punta de Alcala
3100 ft
Landmark
Alcala Beach
2400 ft
Nature reserve
Charco Alcala
2500 ft
Landmark
Punta Blanca
5000 ft
Bay
Callao Chico
1.1
mi
Beach
Arena Beach
1.8
mi
Beach
Playa de los Gigantes
3.0
mi
Landmark
Cueva Del Polvo
1.5
mi
Landmark
El Mirador Archipenque
2.5
mi
Landmark
Urban Gym Maspalomas Athletic Center
1.8
mi
Landmark
Cueva la Vaca
1.8
mi
Landmark
Parroquia San Juan Bautista
1.8
mi
Beach
Playa San Juan
2.0
mi
Night club
Discoteca El Granero
1.9
mi
Winery
Restaurante Flor del Drago
1.9
mi
Landmark
Los Gigantes
2.6
mi
Landmark
Horno de cal
2.1
mi
Landmark
Escultura Alcaravan
2.1
mi
Square
Plaza Publica de Puerto de Santiago
2.2
mi
Museum
Museo del Pescador
2.3
mi
Beach
Playa Chica
2.4
mi
Landmark
Vigilia Park Apartments
2.5
mi
Landmark
Playa de Santiago
2.4
mi
Landmark
Sable tenerife
2.4
mi
Landmark
Gomera
2.4
mi
Landmark
Charco del Tancon
2.6
mi
Landmark
Mora Club la Noche
2.5
mi
Landmark
Shopping Center
2.5
mi
Nearby
Beach
Playa La Jaquita
1600 ft
Restaurants
La Querencia De Domingo
900 ft
Calle Marruecos 2
Tres Raices Alcala S.l
1300 ft
Calle los Chorrillos 12
Chamayda
1800 ft
Calle Mondiola 22
Gastrotapas
1800 ft
Plaza Del Llano la Plaza
tasca tu rincon alcala
1900 ft
Plaza de Alcala
Explore Alcala (Tenerife)
Local Highlights
Playa de Alcala
9 minutes walking
A picturesque beach with golden sands, ideal for a swim or sunbathing. Local cafés serve fresh seafood along the shore.
La Querencia De Domingo
4 minutes walking
Charming local restaurant featuring Canarian dishes with fresh ingredients; reservations recommended for dinner.
Gastrotapas
7 minutes walking
Cozy tapas bar offering creative small plates; known for its vibrant atmosphere and extensive local wine selection.
Tres Raices Alcala S.l
5 minutes walking
Delightful eatery specializing in traditional Spanish fare. Family-friendly with vegetarian options available.
Discoteca El Granero
10-minute drive
Vibrant nightclub with live DJs and themed nights, perfect for couples and friends looking for nightlife excitement.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
72
Former name
gran melia tenerife
Reviews and Ratings
Feedback about Gran Melia Palacio De Isora Resort & Spa from previous guests about their experience
Pros
Clean pools
Evening entertainment
Fantastic staff
Good food
Lovely gardens
Cons
Noisy rooms
Uncomfortable beds
Guest reviewsOpen reviewsQuestions of the users
About Gran Melia Palacio De Isora Resort & Spa
What are the main offerings of the all-inclusive package?
02 January 2025
The all-inclusive package covers breakfast, sweet and salty snacks, lunch, dinner, and beverages throughout the day, enhancing your dining experience at the resort.
Which beverages can I enjoy as part of the all-inclusive service?
22 February 2025
The all-inclusive option includes a variety of drinks such as cocktails, spirits, beers, wines, and soft beverages. There are also milkshakes, smoothies, slushes, and ice cream available to indulge in.
How can I get to the Gran Meliá Palacio de Isora from Tenerife North Airport, and what will it cost roughly?
15 April 2024
Travelers can opt for a taxi, which costs around €130 to or from Tenerife North Airport, or arrange for a private transfer for approximately €160.50 for up to four persons.
Is there paid parking available at the hotel?
24 March 2025
There is underground parking available for guests at a cost of €12 per night, providing convenience during your stay.
I have a younger child. Can I book a room in the Red Level area?
30 July 2024
Access to the Red Level area is limited to adults aged 16 and older, so it may not be suitable for guests traveling with younger children.
Are there villas with private pools available for guests?
12 November 2024
Yes, the resort offers villas that come with their own private pool, providing an exclusive and luxurious accommodation option.
Can a cot be provided for my room for our infant?
19 September 2025
Cots can be arranged for your accommodation upon request, ensuring comfort for families traveling with little ones.
Are children allowed in the indoor pool, and are there specific hours for them?
27 August 2024
Children aged 5 years and older can access the spa and indoor pool during designated family hours from 10:00 to 10:50 and 11:00 to 11:50, subject to an additional charge.
How easy is it to book day tours without renting a car or using a taxi?
1 June 2025
There are various options for day tours available directly at the resort, and the Guest Experience Department can assist you in choosing suitable activities and companies.Next best alternative
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